PRIVACY POLICY :

This privacy policy sets out how AU INFRATECH uses and protects any information that you provide to them when you use their website auinfratech.in[site] and Spothole [APP]. AU Infratech/Spothole is committed to insuring that your privacy is protected. We value the trust you place in us. That's why we insist upon the highest standards for customer information privacy. By registering with AU INFRATECH/ SPOTHOLE, you acknowledge your acceptance of the terms of this policy, your consent to provide required personal information and that any information provided by you through AU INFRATECH/SPOTHOLE is provided under a lawful contract.

1. INFORMATION WE COLLECT

We collect, store and process your data for displaying your products on the Site/APP. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, alternate mobile numbers, fax number, aadhaar card details and other details as required from time to time.

We need this information in order to allow you to go ahead with placing your product on the Site.

We may pass your name, phone number, email id and address on to a third party in order to make Connections with other interested users of Site/APP. We cannot assume any liability for misuse of passwords for whatsoever reason.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or other legal process. We may disclose personal information to law enforcement offices as when demanded as per law.

2. SECURITY PRECAUTIONS

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines in compliance with the Information Technology Act, 2000, protecting it against unauthorized access. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section.

3. Confidentiality

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software.

4. JURISDICTION

All disputes would be subject to the jurisdiction of courts at Hyderabad.

5. COOKIES

Some functionality on the Site is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer's hard drive/Mobile Device. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

6. CONSENT

By submitting data to us or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

7. USE OF SITE BY MINORS

The Site is not directed to individuals under the age 18, and these individuals are requested not to provide Personal Information through the Site.

8. CHANGES TO THIS PRIVACY POLICY

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

9. CONTACTING US

If you have any questions about this Privacy Policy, please contact us by visiting our Contact Us page.

TERMS AND CONDITIONS:

AU INFRATECH/SPOTHOLE., facilitates reporting of complaints for potholes/ road patches encountered by citizens in their city/ state through SPOTHOLE Mobile APP. The terms and conditions apply to your use of the any of the AUINFRATECH website and SPOTHOLE Mobile APP and to any products you deal with, regardless of how you access the website, including any technologies or devices where our website is available at you at home, on the move or in store:

1. About Spothole. The website and Mobile APP is owned and operated by AU Infratech., a proprietorship Concern, with its registered office at 1014/4, Gurgaon - 122001

2. GENERAL TERMS AND CONDITIONS FOR USE: You must read these terms and conditions carefully when you browse the site/APP. you will be asked to confirm that you have read, understood and agree to the terms and conditions in their entirety. if you do not agree to these, you must not list any products or interact with any other users of the site/APP.

• a. Interact with Other Users:
  1. 1. To report pothole complaints, you should open an account with AU INFRATECH/SPOTHOLE., you will be required to provide us with some compulsory personal information.
  2. 2. You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your Account.
  3. 3. When you create an account we will ask you to create a password to allow you to access your account, and to maintain account security on this website. You are responsible for keeping your password and account information confidential
  4. 4. We shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your personal information. Should you become aware of or suspect any unauthorised use of your account, please contact us.
  5. 5. If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.

• b. Disclaimer:
  1. AU Infratech is not responsible for any loss, fraud, cheating etc.

• c. Indemnity:
  1. You shall indemnify and hold harmless AU INFRATECH its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.

• d. Applicable Law:
  1. This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Gurgaon.

• e. Dispute Resolution:
  1. You shall first contact AU INFRATECH regarding any claim or controversy arising out of or relating to these Terms and Conditions, or any breach thereof. In the event such claim or controversy cannot be resolved mutually, then such disputes or difference shall be referred to the arbitration. The venue of such arbitration shall be in Hyderabad. Such arbitration shall be held under and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, and subsequent amendment thereof, and the decision of the arbitrator shall be final and binding.

• f. Limitation of Liability:
  1. IN NO EVENT SHALL AU INFRATECH BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF AU INFRATECH HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

• g. Severability
  1. If any of the terms are conditions are found to be invalid or unenforceable by any court of competent jurisdiction the rest of these terms and conditions shall remain in full force and effect.

• h. Changes to these terms and conditions:
  • 1. We reserve the right to change and update these terms and conditions from time to time and recommend that you revisit this page regularly to keep informed of the current terms and conditions that apply to your use of the website.
  • 2. By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our terms and conditions.

3. NOTICES:

All communications to be made to AU Infratech, 1014/4, Gurgaon - 122001

4. WEBSITE/APP TERMS AND CONDITIONS OF USE:

• a. Terms: By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
• b. Content and Services: The Site may provide certain content (including, without limitation, documents, photographs, advertisements, marketing materials, pricing information, text, graphics and images) and services that AU INFRATECH may change or update from time to time (the “Content” and “Services”). The Content and Services offered on the Site are provided solely to enable AU INFRATECH to provide information about the user’s products. AU INFRATECH shall have the right, but not the obligation, in its sole discretion to refuse, monitor or remove any Content contained within the Site. AU INFRATECH expressly disclaims all responsibility or liability to any person or entity for the performance or nonperformance of such content review.
• c. Trademark, Copyright and Restriction: All photographs, videos, designs posted on the site/app should be proprietary to the user himself and by accepting the terms and condition, you agree that your posting is proprietary in nature and not copied from any third party site and further undertake that, you are not violating any copyrights of others. This site is controlled and operated by AU INFRATECH. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned by their respective owners who posted them, You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
• d. Disclaimer of Warranties: THE USE OF THE SITE AND SERVICES IS SOLELY AT YOUR OWN RISK. THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. AU INFRATECH EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SITE (INCLUDING, WITHOUT LIMITATION, THE CONTENT AND/OR SERVICES OFFERED ON THE SITE) WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. AU INFRATECH EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACTIONS OF ANY REGISTERED USER OR OTHER USER WHO USES THE SITE. YOU UNDERSTAND AND ACKNOWLEDGE THAT YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY DEFECT IN OR DISSATISFACTION WITH THE SITE, CONTENT OR SERVICES IS TO CEASE TO USE THE SITE OR SERVICES.